In this special episode of The Team Around the Table, join host Aubrey Waddell, Chief Executive of Global Occupier Services, as she talks with Shelley Boland, Global Head of Real Estate at Standard Chartered, about the Bank’s approach to managing their global real estate footprint at this transformative moment. Shelley shares insights into the challenges of managing a global portfolio, the importance of strategic partnerships, and how Standard Chartered is redefining client and employee experiences while prioritizing sustainability.
Five Lessons Learned from Standard Chartered: Transforming a Global Real Estate Portfolio
- Corporate Real Estate’s Role in Strategic Decision-Making Has Expanded. The pandemic elevated the importance of corporate real estate, making it a critical part of organizational strategy. Shelley noted that corporate real estate leaders now have a seat at the strategy table, shaping key decisions around how physical spaces can support both employee well-being and business growth.
- Strategic Partnerships Drive Innovation. Shelley emphasized the importance of forming strong, strategic partnerships. Collaborating with external partners brings fresh perspectives and innovation, helping corporate real estate teams challenge old ways of thinking and implement new, effective solutions. These partnerships are crucial in maintaining a competitive edge in a fast-changing landscape..
- Flexibility is Key in Managing a Global Portfolio. Managing a real estate portfolio across 50+ markets presents unique challenges. Each region has distinct cultural and operational differences. Shelley highlighted that adapting the bank’s global strategy to fit local needs ensures that each space aligns with both global standards and the specific requirements of each region.
- Client and Employee Experiences Matter More Than Ever. Corporate real estate is no longer just about managing properties—it’s about creating environments that foster productivity and engagement. Standard Chartered is focused on enhancing both client and employee experiences through thoughtful, innovative design and services that represent the brand, making these experiences a competitive differentiator.
- Sustainability is a Core Priority. Standard Chartered’s commitment to achieving net-zero by 2025 underscores how integral sustainability is to modern corporate real estate strategies. The bank is focusing on energy efficiency, waste reduction, and sustainable building practices, ensuring that its real estate portfolio aligns with the company’s broader environmental goals.
