Share: Share on Facebook Share on Twitter Share on LinkedIn I recommend visiting cushmanwakefield.com to read:%0A%0A {0} %0A%0A {1}
calculator property tax (image) calculator property tax (image)

Learn how we put our clients at the center of what's next

H&R Block

Twenty Years of Partnership and Results

01 The Opportunity

H&R Block engaged Cushman & Wakefield in 1999 to manage their real estate portfolio in preparation for growth and efficiency. Prior to the partnership, the client’s real estate operations were highly decentralized. District managers or local office managers were typically responsible for all real estate and facilities functions, distracting them from core business matters. Additionally, H&R Block saw the opportunity for extensive growth in corporate stores, but lacked the in-house resources to support their expansion objectives.

02 The Solution

H&R Block is unique in that tax season (Jan 1-April 30) is when the company makes more than 70% of its annual revenue. To meet this challenge, Cushman & Wakefield’s Facilities Management (FM) team fluctuates throughout the year. During tax season, the FM team is increased from four to 12 Facility Coordinators, a necessary move considering 53% of facilities incidents occur during this time. During non-tax seasons, coordinators are re-allocated to other non-FM roles, including transaction management, project management and portfolio management, while others are moved to other FM accounts within our Portfolio Services Center.

Integrating with other service lines also helps ensure that our FM teams are bringing H&R Block the best value. For example, no lease is signed until all facilities cases outstanding with the landlord have been resolved, providing our transaction management team with the ability to leverage an open ticket in the case of a renewal. In the case of a landlord in default or where an incident has left a facility non-operational, our portfolio administration team utilizes an automated report to confirm or deny rental payments

03 The Results

Cushman & Wakefield's solutions have been instrumental in providing notable facilities cost savings to the client, including:

  • $350,000 in reimbursement checks collected from landlords;
  • total savings equal to approximately 12% of total spend;
  • 9% year-over-year increase in savings to the client.

MEET THE TEAM

raffaele gatti (image)
Raffaele Gatti

Account Manager
Saint Louis, United States


+1 (314) 813-9520

Télécharger VCard

Matt Hunter

Sr. Account Director
Saint Louis, United States


+1 (314) 392-2692

Télécharger VCard

Joe Wetstein

Facilities Coordinator
Saint Louis, United States


Télécharger VCard

Laura Mott

Sr. Project Manager
Saint Louis, United States


+1 (314) 925-3183

Télécharger VCard

MORE STORIES LIKE THIS ONE

Avaya (image)
Avaya • Technology
Financial Restructuring and Transformation
Learn More
calculator (image)
H&R Block • Tax Preparation
Twenty Years of Partnership and Results
Learn More
Battersea Power Station Development Co
Battersea Power Station Development Company • Retail
Battersea Power Station is an iconic 42-acre development on the south of the River Thames.
Learn More

Featured Services

Global Occupier Services (GOS)
Our Global Occupier Services team is supported by the latest technology and a global team that is dedicated to maximizing results.
Learn More
Asset Services : Property & Asset Management
Property management, Asset management opérationnel, Placemaking, Solutions ESG ... une approche commune pour garantir la performance des actifs immobiliers et des utilisateurs.
En savoir plus
Capital Markets
Capital Markets provides services in developing and executing real estate investment strategies related to buying, selling and financing properties. Property owners, developers, investors and banks can benefit from the skills and experience of our local and international real estate investment and finance professionals. 
Learn More

BESOIN D'AIDE ?

Prenez contact avec l'un de nos conseillers.

Cushman & Wakefield utilise des cookies afin d'analyser le trafic Web et d'offrir à ses clients une expérience de navigation optimale. Fermez cette fenêtre de dialogue pour confirmer votre consentement, ou rendez-vous sur cette page pour en savoir plus :
Information sur les cookies

MORE OPTIONS
Accepter et fermer
These cookies ensure that our website performs as expected,for example website traffic load is balanced across our servers to prevent our website from crashing during particularly high usage.
These cookies allow our website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced features. These cookies do not gather any information about you that could be used for advertising or remember where you have been on the internet.
These cookies allow us to work with our marketing partners to understand which ads or links you have clicked on before arriving on our website or to help us make our advertising more relevant to you.
Accepter tout
Reject All
SAVE SETTINGS