In Facilities Management, it is no different. For each type of operation or segment of activity there is a different way of composing the area or services covered by these areas: ''With each new client we begin a learning stage and this search for knowledge and mastery is very important for growth and , consequently, maturation of this operation'', explains Denis Silva, Operation Portfolio Manager at Cushman & Wakefield.
It is necessary to emphasize that there is no “cake recipe”, for example, when managing clients from different segments, we learned that Facilities Management management is not the same in any of them, each client will have its own particularity: “We must be attentive to the needs of customization of our integrated management solutions to the specific needs of each client'', he says.
Cushman & Wakefield's Facilities Management services are customized taking into account the objectives that each client wants to achieve in their Core-Business, as Christian Mina, Executive Director of Facilities-Management and Project & Development Services comments: ''Continuous improvement of the performance produced by our customized solutions, leads FM to be analytical and creative in the search for ways to become more efficient in meeting our customers' expectations''.
The complexity of operations and performance requirements in an industry is very different from the activity of a shopping center, for example. Facilities Management teams must be prepared to adapt to the most varied environments.
Here are the main points that Cushman & Wakefield's Facilities Management teams consider when implementing assertive management:
Each pillar contributes to the constant evolution of each operation, helps to better prepare our deliveries and, above all, brings quality and reliability to the continuity of our customers' business.
Faced with these challenges, with each implementation we seek to take some extremely important steps to enhance the maturation of each new project. It is worth mentioning that this same practice applies to operations and projects already underway that require some specific improvement.
For Mina, Facility Management needs to strive to continually improve performance and remain relevant as a value-added function and commercial advantage for organizations: ''The focus of our solutions seeks to increase recognition and respect for FM as a value function aggregate and commercial advantage for organizations'', he concludes.
Cushman & Wakefield Methodology
Cushman & Wakefield is prepared to support the most diverse solutions applied to the real estate market. Count on our experts for a suitable and personalized design for your operation.
Our teams are ready to use the best market practices and are always open to the use of methodologies that bring operational efficiency to customers, always valuing governance and transparency in the search for the best results.
