Share: Share on Facebook Share on Twitter Share on LinkedIn I recommend visiting to read:%0A%0A {0} %0A%0A {1}
TATT_Operationalizing-Culture_2352x720 TATT_Operationalizing-Culture_hero-mobile2

Operationalizing Culture: Redefining Workplace Experience


In this episode of The Team Around the Table, Bryan Jacobs, President, Growth & Strategy, Global Occupier Services, talks with Chief Experience Officer Suzanne Mehta. Together, they explore the parallels between consumer brand loyalty and employee affection towards their employers. It’s a conversation about operationalizing workplace experience in the age of hybrid work, where employees—and their well-being—are at the center of it all.

Five Lessons Learned from Operationalizing Culture: Redefining Workplace Experience

  1. The definition of workplace experience has changed. Workplace experience has shifted from amenity-focused workplaces to productivity-focused environments that prioritize the well-being and overall experience of employees—especially in the context of hybrid work.

  2. Operationalizing workplace experience means more than having friendly staff with great customer service skills It also means hiring individuals with operational savvy who can help implement efficient processes that contribute to a well-functioning office.

  3. Workplace experience centers on employee well-being and contributes to your company culture. A strategic workplace experience emphasizes the care of employees by providing the resources and support to help them feel productive and engaged, which contributes to company culture and overall well-being.

  4. Collaboration, flexibility, and a willingness to experiment are the three key traits of organizations with successful workplace experience initiatives. Successful organizations understand the importance of observing and listening to their employees. They’re not afraid to make mistakes, and they’re willing to try multiple approaches to find out what solutions make the most sense.

  5. Your workplace environment can be an enabler to talent engagement and retention. Real estate—following the occupancy of a building and determining what spaces are meaningful for people—plays a critical role to keep employees feeling engaged and productive in the office.
TATT_Operationalizing-Culture_hero-mobile2 TATT_Operationalizing-Culture_hero-large

Listen and subscribe to the Team Around the Table podcast on your favorite podcast platform.



About Global Occupier Services
We deliver comprehensive real estate solutions to the world’s largest occupiers. These solutions include workplace strategy, portfolio management, transaction management, project management, and integrated facilities management.
Find out More

Meet the Participants

Bryan Jacobs (image)
Bryan Jacobs

President - Global IFM
Costa Mesa, United States

VCard letöltése

Suzanne Mehta (image)
Suzanne Mehta

Platform Operations & Strategy Leader
Chicago, United States

VCard letöltése

More from the series

Decisions in CRE Podcast
Podcast • Technology

​​Data, People and Technology: Unlocking Better Decisions in CRE​

A conversation about the pivotal role that data and technology play in shaping corporate real estate operations and organizational strategy​.
SPO Podcast

Space Management & Occupancy: From Reactive to Predictive Planning

Explore strategies for navigating the complexities of the modern workspace​.
Portfolio Optimization

​​Portfolio Optimization: Aligning CRE with Business Strategy​

Uncover the importance of aligning corporate real estate to overall business strategy—and why it’s at the top of the C-suite agenda.


Get in touch with one of our professionals.

A Cushman & Wakefield cég sütik segítségével elemzi a weboldal használatát, és ennek segítségével nyújt a weboldal látogatóinak a lehető legjobb felhasználói élményt. Zárja be ezen párbeszédablakot, vagy olvassa át a következő oldalon található tájékoztatót:
Sütikről szóló Tájékoztatás

Elfogadás és bezárás
These cookies ensure that our website performs as expected,for example website traffic load is balanced across our servers to prevent our website from crashing during particularly high usage.
These cookies allow our website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced features. These cookies do not gather any information about you that could be used for advertising or remember where you have been on the internet.
These cookies allow us to work with our marketing partners to understand which ads or links you have clicked on before arriving on our website or to help us make our advertising more relevant to you.
Agree All
Reject All