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Podcast | Leadership and Culture: Creating a Workplace That Excels

Rachel Casanova • 4/9/2020

work-life experience (image)

In the second podcast of the “Rebalancing the Work-Life Experience” series, we focus on two key qualities of a successful workplace: leadership and culture.  Analysis from our bespoke Experience per Square FootTM database demonstrably shows that culture is a tier 1 driver of workplace experience. Employees that have the strongest connection to company culture have the most positive workplace experience.

We also know that culture starts from the top, which is why culture and leadership are so entwined. In the current climate of managing distributed workforces, it is more important than ever for leaders to not only engage and inspire but also to trust. The combination of these three factors drives a culture that not only encourages but also empowers employees to be their best.  

Key takeaways of this podcast are:

  1. Authenticity is the single combining factor – the client experience of company culture must match the employee experience. Simply, the internal and external brand message are now the same.


  2. In the current environment, employees will have a multitude of experiences of working from home. As a result, they will bring different expectations when they return to their usual workplace.


  3. Hard-lines between work- and home-life have been erased, leadership styles need to adapt accordingly. A sharper focus on human connection and empathy is called for to build a culture of empowerment.

Analysis shows that people come to work for the camaraderie and to be inspired by leaders. The challenge is to replicate the same experience no matter how or where a person works.

If you missed our first podcast in the series, you can listen to it here. We discuss the key foundations of a successful workplace and the critical factors in transition to a widespread, distributed workforce.


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