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Experience per SF

Experience per SF™ is Cushman & Wakefield’s proprietary tool that gives you insight into the engagement and experience of your workforce.

Whether you occupy space to provide your employees a great place to work or own and develop space to offer to organizations, XSF provides precise, actionable, and data-driven clarity into what brings people to the office, provides them with a great experience, and enables them to do their best work as a healthy, engaged, productive and happy part of the workforce.  


  • Measures the employee experience 
  • Uncovers experience drivers
  • Identifies investment opportunities that have the largest impact
  • Helps companies align resources with employee engagement and business goals 
Today it feels like there are more questions than answers about the future of the office. Two things are certain: one, the office has a critical role to play in both employee and company competitive advantage; two, now more than ever data-driven insights are imperative for leaders navigating the flexible and ever-changing nature of work. 

Designed by psychology, workplace, human resources, and research professionals, XSF helps the best companies design outstanding experiences that support employee productivity, wellbeing, retention, engagement, and connection to company culture. As part of the offering, XSF scores employees' workplace experience and benchmarks performance, providing valuable insight to drive workplace, portfolio optimization, and policy decisions. 


Retain employees and attract top talent 
In highly competitive labor markets, winning the war for talent often means the difference between a business thriving or just surviving. Improving your workspace by optimizing the workplace experience will give you a leg up. 

Improve operational efficiency 

You’ll have a solid business case to make strategic moves quicker and with more assurance. 

Improve employee engagement 
Our repeatable, data-rich process will allow you to measure the impact of actions taken and drive employee engagement. 

Bolster employee productivity 

Our program allows you to identify under-engaged employees by market, job function, business unit or any other factor to target your actions to the areas that will have the greatest impact on productivity. 

Increase the bottom line 
Driving the optimal employee engagement platform also includes identifying over-performing areas and redistributing those funds to areas that will drive financial results. 


XSF helps you achieve excellence through quantitative employee sentiment insight in each of these CRE strategic areas and as a result, helps CRE strengthen its contribution to these critical company objectives: 

Optimize Location and Portfolio Strategy 
Adding the overall workplace experience scores to your portfolio dashboards, analytical tools, and decision process 

Align FM Services 
Add service experience metrics to help provide and prioritize the quality services that matter most to the people and uncover over-performing or unneeded services. 

Improve Space and Occupancy Planning 
Understand the experience of various business groups, their planned office attendance frequency, and work patterns to optimize your floorplans for the business. 

Augment Workplace Strategy  
Uncover the purpose of the office, barriers to RTO, and what design, technology, and services to add/redesign/discontinue to improve the worker. 

Capture ESG & Wellbeing Insight 
Leverage XSF for your ESG scorecard and uncover the workplace drivers of employee wellbeing. 

Prioritize Amenities & Features 

Discover which amenities and features matter most to employees and drive their workplace experience for each location. Identify the ones that don’t. 

Strengthen Projects, Moves, & Change Management 
Utilize pre-move and post-occupancy experience analytics to ensure a great employee experience with all projects. 

XSF has captured more than 11 million data points from around 200 companies and 200,000 workers all over the globe. With this data, Cushman & Wakefield helps produce aggregate research and reports on the various workplace experience issues of the day to help companies optimize the work environments for their people.  

Download our latest Experience per Square FootTM Instant Insight and discover our archive.


Bryan Berthold Atlanta Consulting
Bryan Berthold

Global Lead Workplace Experience
Atlanta, United States

+1 (404) 853-5346

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Steven Zatta (image)
Steven Zatta

Total Workplace, Global Lead Research & Innovation
Tysons Corner, United States

+1 (202) 4713591

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