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E-business Park: From former industrial park to innovative enterprise

Stela Hirata • 1/27/2023

Around 7,000 people pass through the E-Business Park in São Paulo every day, an undertaking that, after its transformation from an industrial park to a business complex, in the early 2000s, invests heavily in efficiency and innovation.

Responsible for Property Management for over 10 years, Cushman & Wakefield, through its team allocated in the E-Business Park, has been leading sustainable initiatives, especially with regard to water and energy efficiency and waste management.

The first initiatives were the modernization of the pumping systems and the reuse of water, as well as the treatment of residues, with a great work in the collection, separation and destination.

Today, the sorting center separates more than 30 types of waste, diverting them from landfills. They are removed from the bins at night by a golf cart so as not to emit pollutants into the environment. In addition, a biodigester transforms organic waste from restaurants into a potentially suitable liquid for fertilizing green areas.

In common areas, LED lamps were installed for efficient lighting.

Social responsibility is also one of the priorities of the E-Business Park. The work with the community has already promoted actions such as painting the facades of houses in the local community, donation of basic food baskets during the pandemic, renovation of the soccer field, donation of school materials, distribution of Easter eggs, as well as the use of a cooperative that hires ex-prisoners and immigrants.

Governance is constantly exercised with a cost plan and a search for reduction in consumption and tariffs, following Cushman & Wakefield's Purchasing Policy. The migration of installations to the free electricity market and the negotiation with SABESP for a firm demand contract, which guarantees the supply or collection/treatment of water and with differentiated prices are some examples.

Continuous operation, 24 hours a day, 7 days a week
Cushman & Wakefield is responsible for managing around 150 service providers at the E-Business Park, including maintenance, security, porters and receptions, cleaning, gardening and firefighters, among others.

In addition to being responsible for ensuring the progress of all activities and reporting to the owner, the Operation Manager values the relationship with the occupants and for bringing innovation, ensuring efficiency for the owner and occupants.

E-Business Park Operations Manager, Gianlucca Oliveira, says that all team members work to promote the best possible experience and continuous satisfaction of all interested parties: ''To preserve the good corporate image and add even more value to the property we have invested in efficiency and innovation. We want to provide a unique experience with energy efficiency, water, waste management and technology. This makes E-business a unique venture’’ he says.

There are 9 people under Gianlucca's management, with responsibilities ranging from financial attributions, passing through the administration of soft services, to the management of technical systems.

Speaking of innovation, it is worth remembering that the E-Business Park was the first operation in a business center to adopt perimeter monitoring with a drone in Brazil.

Diverse occupant profile
Among the occupants of the E-Business Park are call center companies, pharmaceutical solutions, electronics, sporting goods, technology, telecommunications, facilities, electricity concessionaire, perfumery, in addition to food court tenants: more than 10 restaurants, cafes, pharmacy, banks, bomboniere etc.

What's next
The next step for E-Business is to obtain LEED O+M Existing Building certification, which proves that the property is operating according to highly efficient and economical criteria, something that the complex has been doing for years, even before thinking about certification: ''To give you an idea, the development has more than 30 thousand square meters of green areas. Before the transformation into a business complex, between 2004 and 2005, there were 700 trees, today there are more than 2 thousand. We intend to invest more and more in efficiency and innovation’’, concludes Gianlucca.

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