Discover how we never settle for the status quo when it comes to creating real estate solutions for our clients.
Confidential Technology Client
Creating a Truly Cohesive IFM Partnership
01 The Opportunity
In 2018, a major technology organization appointed Cushman & Wakefield as its Integrated Facilities Management (IFM) provider for its key locations. The client’s portfolio includes offices, childcare centers, amenities facilities and associated real estate.
02 The Solution
Since the partnership kicked off, Cushman & Wakefield has made every effort to embrace, understand and facilitate the client’s goals, while creating a true alliance relationship between our mutual teams. To build a strong foundation, we have collaborated in several role-mapping exercises, as well as co-building processes and procedures. Exercises include:
- Building a change-management process that involved both members of the original client team and the new Cushman & Wakefield team to map out responsibilities for new roles and team members
- Working together with the client’s FM team and Cushman & Wakefield's communication's team to develop a website of helpful links and processes to facilitate the on-boarding of the new FM team
- Attending a weekly client-led Facilities Academy session (sometimes led jointly by Cushman & Wakefield) to cover FM education opportunities and roll out various processes
03 The Results
Both Cushman & Wakefield and the client understand the importance of empowering both teams to work as one cohesive team. We are proud of our partnership with the client and will continue to look for opportunities to strengthen our ties to deliver new efficiencies.
MEET THE TEAM
STORIES
Ocean Network Express (ONE) • Global Supply Chain Solutions
The teams at Cushman & Wakefield worked with ONE to achieve their company vision.
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Confidential Government Client • Government
A confidential government client sought to craft an optimized footprint with the goal of saving U.S. taxpayer dollars.
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Featured Services
Global Occupier Services (GOS)
Future-proof your portfolio. Create inspiring on-site experiences. Unlock the potential of your real estate.
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Facilities Services
C&W Services is a leading integrated facility services provider that helps clients drive down facility operating expenses, increase facility efficiency and uptime, make strategic business decisions and create a positive occupant experience.
Logistics & Industrial Services
Our logistical and industrial services team is highly capable of providing a wide array of services for both investors, operators, and occupiers.
INSIGHTS
