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Facilities Management

Enhance your operational efficiency and improve workplace productivity with our industry-leading facilities management and essential building services.

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WHAT WE DO     |     OUR SERVICES    |     KEY STATISTICS     |      CONTACTS       |     FAQS     

A LEADING PROVIDER OF FACILITIES MANAGEMENT SOLUTIONS IN AUSTRALIA

Cushman & Wakefield Australia offers scalable, end-to-end facilities management adaptable to any industry or organisation. We never settle for one-size-fits-all solutions, because we know every business is unique. Our bespoke solutions are always designed with your employees and customers in mind, ensuring we drive businesses forward at every opportunity.

From vendor management and building maintenance through to workplace services and asset management, we are always striving to deliver optimal value across a range of facilities services.

As a trusted solutions provider and partner to some of Australia's leading companies and government entities, we serve a diverse range of sectors, including office, retail, industrial, education, judicial, medical, and transport.

Our portfolio of over 10,000 managed sites includes schools, hospitals, government buildings, national landmarks, shopping centres and more . We have dedicated facilities management teams in cities across Australia, including Melbourne, Sydney, Brisbane, Perth and Adelaide, providing unparalleled support every step of the way.


CUSTOMER-CENTRIC SOLUTIONS

We work in close partnership with our clients to develop tailored facility management solutions that deliver service excellence to our customers.

Our end-to-end model delivers efficiencies and cost savings along with better user experiences that showcase and enhance your corporate brand. We implement best practice and bespoke solutions for our clients, with an unsurpassed Australia-wide footprint and asset class diversity demonstrating our facilities management expertise.

We understand operational efficiency and a productive workforce are critical to success, so we focus on reducing costs, maintaining compliance and fostering an engaging work environment for your employees.


GLOBAL SCALE, LOCAL EXPERTISE

We deliver facilities management services worldwide. Combining the reach of global resources with the insight and precision of local expertise, we provide effective solutions tailored to each market, achieving exceptional results, wherever our clients are.


TECHNOLOGY-DRIVEN APPROACH TO FACILITIES MANAGEMENT

Our integrated technology platforms provide fast and simple solutions for everything from service requests to data analytics. Our mobile solutions reduce administrative burden through automated processes and user-friendly dashboards, whilst also enabling data-driven decision-making for reliable outcomes.


24/7 MAINTENANCE SERVICES TO KEEP YOUR WORKPLACE RUNNING

We offer preventative planned maintenance and emergency repairs to keep your business running at its best. We ensure our 3000+ subcontractors understand each client's unique site requirements, resulting in high-quality, responsive services with minimal disruption .

Facilities Management & Building Services

INTEGRATED FACILITIES MANAGEMENT

Our professionals expertly manage all aspects of essential day-to-day real estate operations. We have achieved an industry-respected track record for transforming facilities into exceptional and highly efficient workplace environments.

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FACILITIES SERVICES

A well-maintained, safe, and efficient building is the foundation of our clients' success. We offer both hard and soft facilities services, with preventative planned maintenance and emergency or after-hours trade support.

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INTEGRATED PORTFOLIO MANAGEMENT

We combine the strength of our Transaction Management, Portfolio Administration and Portfolio Strategy expertise to provide superior insights and comprehensive portfolio solutions to help you achieve your most important business objectives.

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PROPERTY MANAGEMENT & ASSET SERVICES

Operating across major assets and portfolios, our robust framework allows us to tailor strategic asset management solutions for investor clients, including proactive management of lease obligations and tenant retention strategies.

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GLOBAL OCCUPIER SERVICES

We focus on every aspect of real estate – from reducing operational costs to making your workforce more engaged and productive, both now and for the future.

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SUSTAINABILITY

Our experts partner with our clients to create environmental and sustainability goals, policies, strategies, and programs that exceed expectations, achieving measurable results and reducing costs.

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WORKPLACE

We take traditional facilities management to the next level, developing innovative workplace strategies and operational solutions that align with the workplace design, emerging business needs, and sustainable aspirations to create environments which boost long-term engagement and productivity.

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ENGINEERING & ASSET MANAGEMENT

Our engineering specialists centrally manage all planned maintenance and scheduling tasks to optimise costs and improve reliability and productivity. Our asset management services range from asset data integrity through asset collection, applying performance analytics and the delivery of lifecycle modelling.

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SUPPLY CHAIN & VENDOR MANAGEMENT

Our Supply Chain experts combine a robust supplier network with an industry-leading supply chain strategy to provide effective, efficient, fit-for-purpose solutions that achieve operational excellence.

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24/7 CUSTOMER HELPDESK

Our reactive management services include our Australia-based help desk. Operating 24/7, we provide comprehensive support integrated with our technology platforms to cover real-time logging of maintenance and service requests. Our out-of-hours support is robustly managed to meet any contingency need, including backfill and disaster recovery.
Contact Us 1300 760 255

KEY STATISTICS for Facilities Management at Cushman & Wakefield

Our facilities management solutions approach is about maximising the value of your assets, driven by increasing productivity and employee satisfaction through workspace quality.

Every aspect of a building’s environment and operation is considered to achieve your business goals, from maintenance services to furnishing, safety, and sustainability.

Our numbers speak for themselves :

 

Over 
1,000
facilities management
team members
30+ million square metres and 10,000 sites under management
Approx 
500,000
reactive & planned work orders completed
Approx 6,000
leases managed
3,000+ registered and compliant suppliers
200,000+
assets managed
Over 
250,000
invoices processed
Over $1B (AUD) 
property expenditure under management

 

Contact Our Facilities Management Australia Experts

Jon McCormick
Jon McCormick

Head of IFM & Asset Services, ANZ
Sydney, Australia


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Rebecca-Yearsley
Rebecca Yearsley

Head of Operations- IFM
Sydney, Australia


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Scott-Snell
Scott Snell

Head of IPM
Melbourne, Australia


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Craig-Jordan
Craig Jordan

National Director Trades
Melbourne, Australia


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Will-Ma
Will Ma

Head of Asset Management
Melbourne, Australia


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gehan-palipana
Gehan Palipana

Head of Sustainability & ESG, Australia & New Zealand
Brisbane, Australia


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Facility Management FAQs

Facilities management covers a wide range of services and systems to maintain and enhance an organisation’s buildings, equipment, and physical environment. It’s about the integration of people, technology, and workspaces to enhance productivity, employee happiness, and customer satisfaction.

Hard facilities management is concerned with the running and maintenance of a building’s physical structure, including things like electrics, plumbing, and air conditioning. Soft facilities management refers to how a building is used and the services it needs such as security, cleaning, and waste management.

Integrated facilities management (IFM) is when a provider covers every aspect of facilities management, allowing for more efficient control and insight to improve outcomes.

At Cushman & Wakefield, we offer commercial integrated facilities management. Our team provides bespoke end-to-end service designed around your business and organisational needs. We also provide both hard and soft facility services such as essential building maintenance.

Outsourcing facilities management offers multiple benefits, including the ability to reduce your management burden and focus on your core business activity. It also allows for a more flexible and efficient approach with scalability as your business grows, increased buying power for services, powerful technology and data insights, and an experienced and trusted team of experts.

Facilities management can improve efficiency and reduce costs by creating an integrated system that harnesses technology and data insights managed by a dedicated and experienced team. Costs can also be reduced through increased buying power, leveraging the bulk purchase of services and equipment.

Our approach to facilities management always includes the objective to reduce the environmental impact of your operations. We deliver our services with the highest care for sustainability and social responsibility. Our team of 25 sustainability experts  collaborate with our clients to develop meaningful objectives with tangible outcomes.

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Industries We Serve

DEFENCE

Cushman & Wakefield has partnered with the Department of Defence’s Security Estate Group to provide National Program Services since 2014. 

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Energy

Are you ready to make the most of the changing dynamics of the energy sector? Our energy sector group advises institutional and private owners, occupiers, and developers on the energy challenges across their real estate assets.

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Land
Are you ready for your next land investment? With expertise in specialised markets, development land projects, and agricultural transactions, our team will help you make the right investment decision.
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Office
Looking for a complete solution for your office space? Using our market knowledge and experience, we provide advisory services to occupiers, investors, and developers across Australia.
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Retail
Our retail experts create custom, dynamic solutions for investors, owners, developers and occupiers in this quickly evolving retail sector.
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Self Storage

Cushman & Wakefield is the market leader of self storage valuation and advisory across the globe. 

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Logistics & Industrial
As Australia's leading advisor in Capital Markets and Brokerage, Cushman & Wakefield's Logistics & Industrial team delivers seamless industrial solutions, integrating local expertise with a global platform for clients' needs.
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