It’s 2021: How Can You Tighten Your FM Toolbelt?

A national manufacturer of care car products with a growing network of repair and maintenance shops was growing quickly (organically and through acquisitions) and struggling to keep up with the associated logistics, e.g. vetting new vendors, managing performance, and documenting spend and savings.

SOLUTION
Cushman & Wakefield’s managed program includes on-demand service, maintenance and project management. Our team documented savings of 15-20% though TCO strategy, preferred pricing hourly rates, IVR, and performance management.

As the pandemic disrupted business and travel in unprecedented ways, a major car rental company was contending with bankruptcy while trying to maintain operations. As we were already a critical vendor for locks, landscaping, and janitorial, a senior director reached out to our team to expand to additional services after losing a key vendor for maintenance services.

SOLUTION
Cushman & Wakefield initiated carwash and gas pump services, quickly identifying vendor resources for much-needed repairs that had been on hold. Our responsive model helped scale quickly to provide trades that are critical to the client’s operations.  We’re now a one-stop stop shop for the client across multiple related.

A major retailer with a large, geographically dispersed portfolio was looking at ways to streamline its maintenance strategy and cut costs.

SOLUTION
Cushman & Wakefield bundled maintenance items so that handyman-type tickets that can be handled in 8 hours are less are addressed bi-monthly for each location. Completing all work at once significantly reduced total trips to the site. As an additional value add, while on-site we also complete a checklist of key items that can be reported back and proactively entered as work orders for the next visit.

A national convenience store chain engaged Cushman & Wakefield to manage the rollout of their new food service concept concept. The objective was to complete 51 store food equipment demo and installs over 30 days.

SOLUTION
Simultaneously managing multiple crews over multiple sites, Cushman & Wakefield managed equipment installations and branding refreshes with an ongoing 2-4-day completion rate. Crews worked after hours, ensuring stores remained open for business.

When a car ran into a gas station in rural Illinois, 120 miles away from the nearest city, the client was unable to find a vendor in the area.

SOLUTION
Cushman & Wakefield found a contractor the same day, provided a quote and managed the entire project from start to finish.

The growth strategy of one of of the fastest growing convenience store retailers in the United States included multimarket remodels throughout the Midwest and Southeast, with a particular focus on rebranding.

SOLUTION
Our team managed the entire program, removing old branding components, implementing installs, organizing inspections, storing equipment, painting and building structures as needed. Following a 7-10-day timeline, our team efficiently managed this complex minimart remodels and ensured total adherence to the client’s brand standards.