LEADING THE TRANSFORMATION OF FACILITIES SERVICES

Our professionals reduce operational costs, mitigate risks, improve service consistency, and ensure compliance with all standards and requirements. Our Facilities Management end-to-end service offering enhances the workplace experience through an innovative delivery model that is fast, flexible, and scalable. With facility services constituting the second largest cost factor for many organisations, clients are partnering with us to improve building efficiencies and reduce facilities management operating costs.

We take pride in acting as an extension of a client’s organisation, adding value through expertise, industry knowledge and innovative use of the latest technology.

How we can help you:

• Property Management
• Managing agency services
• Engineering maintenance and support
• Integrated facilities management

Depending on your needs, our team can actively advise and deliver in the following UN Sustainable Development Goals (SDGs):

• Good Health & Well-Being: Green Mark Certification, Green Mark Healthier Workplaces Certification, LEED certification, Well Certification, IAQ Audit Services
• Industry, Innovation & Infrastructure: Guarantee Energy Savings Performance Projects, Energy Performance Contracting Projects (Retrofit & Maintenance), Sustainable Building Network (EMS, EMP, CPAS)
• Affordable & Clean Energy: Solar Integration Projects, Wind Turbine Integration Projects
• Sustainable Cities & Communities: Energy Audit Services, Optimization Services, Energy Efficiency Opportunities Assessment (EEOA), Sustainable Financing
• Climate Action: Carbon Neutrality Advisory, Sustainability Reporting, ESG Advisory, GRESB Advisory, TCFD Advisory

• Fire Safety Consultancy & Management
• Technical Due Diligence / System Diagnostic & Testing
• Life Cycle Costing Assessment (LCCA)
• Building Condition Audit (BC Audit)
• Facility Management Consultancy (FMC)
• Operations & Engineering Audit (O&E)

• Lift And Escalator Services
• Essential Maintenance Service Unit (EMSU)

• Our in-house team of energy procurement professionals are focused on achieving competitive cost of energy supply with advisory services to help clients plan for and manage risks.
• We develop innovative procurement strategies by aggregating end-users’ demand and negotiate for the most competitive rates to assist clients in reducing the volatility of their energy bill and improve on the predictability of their energy budget.

Our team consists of personnel who have completed the certificate in facade inspection course from BCA, as well as registered facade inspectors. Our rope access specialists are IRATA-certified. We partner with H3 Dynamics, Singapore’s leading drone and AI expert. Each year, we work on more than 100,000 sqm of facade.

How we can help you:

• Periodic Facade Inspection (PFI) Regime
• Facade cleaning
• Ad-hoc maintenance
• Drone capabilities

With more than 20 years of experience in township management, C&W Services has been entrusted to deploy seamless township operation, delivering a full spectrum of estate management works including large-scale estate improvement and preventive maintenance of common facilities, as well as the provision of customer-focused services, such as public relations and resident dispute management. Our suite of solutions is aligned closely with town council’s objectives of enhancing residents’ living environment and cohesive community bonding.

How we can help you:

• Maintenance and upgrading programmes
• Project consultancy
• Events and public relations

We have a multinational team in more than 10 languages. Collectively, we handle over 600,000 cases per annum, operating round the clock. With more than 20 years of experience, over 80 resources delivering exceptional service quality, serving 20 countries worldwide.

How we can help you:

• Voice Support - general enquiries, customer hotline, feedback handling, virtual receptionist
• Non-voice Support - email management, social media monitoring & management
• Business Continuity - After hours call handling service
• Business Growth - Tele-awareness campaigns, database cleaning, appointment setting, event booking