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Facilities Services Facilities Services

Services

LEADING THE TRANSFORMATION OF FACILITIES SERVICES

WHO WE ARE         |          OUR CAPABILITIES          |          OUR LEADERSHIP          |          JOIN US

C&W Services Singapore is the facilities and engineering arm of Cushman & Wakefield, offering facilities management, engineering solutions, energy management strategies as well as innovative facilities management technology to a diverse portfolio of clients such as building owners, occupiers, government bodies and corporate real estate companies.

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Facilities Management
Facilities Management

Fully Integrated Facilities Management Services

Our professionals reduce operational costs, mitigate risks, improve service consistency, and ensure compliance with all standards and requirements. Our Facilities Management end-to-end service offering enhances the workplace experience through an innovative delivery model that is fast, flexible, and scalable. With facility services constituting the second largest cost factor for many organisations, clients are partnering with us to improve building efficiencies and reduce facilities management operating costs.

We take pride in acting as an extension of a client’s organisation, adding value through expertise, industry knowledge and innovative use of the latest technology.

How we can help you:

  • Property Management
  • Managing agency services
  • Engineering maintenance and support
  • Integrated facilities management
Sustainability
SUSTAINABILITY

Reaching Your Sustainability Goals

Depending on your needs, our team can actively advise and deliver in the following UN Sustainable Development Goals (SDGs):

  • Good Health & Well-Being: Green Mark Certification, Green Mark Healthier Workplaces Certification, LEED certification, Well Certification, IAQ Audit Services
  • Industry, Innovation & Infrastructure: Guarantee Energy Savings Performance Projects, Energy Performance Contracting Projects (Retrofit & Maintenance), Sustainable Building Network (EMS, EMP, CPAS)
  • Affordable & Clean Energy: Solar Integration Projects, Wind Turbine Integration Projects
  • Sustainable Cities & Communities: Energy Audit Services, Optimization Services, Energy Efficiency Opportunities Assessment (EEOA), Sustainable Financing
  • Climate Action: Carbon Neutrality Advisory, Sustainability Reporting, ESG Advisory, GRESB Advisory, TCFD Advisory
Asset Management Services
ASSET MANAGEMENT SERVICES

Maximising Return on Assets

We help clients optimise their real estate asset, improving their operational efficiency and life cycle through a combination of property management, financial, engineering, risk, personnel and asset information. We leverage data analytics for benefits across performance, risk and cost.

Our systematic approach is applied to physical asset with the objective of providing the optimum level of service in the most cost-effective manner, helping clients to achieve their target ROI.

How we can help you:

  • Fire Safety Consultancy & Management
  • Technical Due Diligence / System Diagnostic & Testing
  • Life Cycle Costing Assessment (LCCA)
  • Building Condition Audit (BC Audit)
  • Facility Management Consultancy (FMC)
  • Operations & Engineering Audit (O&E)
Building Engineering Solutions
BUILDING ENGINEERING SOLUTIONS

Comprehensive Suite of Services for ‘Plug and Play’ Solutions

We provide clients with end-to-end engineering, technical as well as operational and sustainable solutions to meet their workplace goals. Our delivery model includes the use of intelligent asset performance analysis to help clients optimise the value of their asset – pre-empting future failures and preventing downtime to achieve performance efficiency.

How we can help you:

  • Lift And Escalator Services
  • Essential Maintenance Service Unit (EMSU)
Energy Procurement Consulting
ENERGY PROCUREMENT CONSULTING

Managing Complexities to Achieve Savings for Clients

  • Our in-house team of energy procurement professionals are focused on achieving competitive cost of energy supply with advisory services to help clients plan for and manage risks.
  • We develop innovative procurement strategies by aggregating end-users’ demand and negotiate for the most competitive rates to assist clients in reducing the volatility of their energy bill and improve on the predictability of their energy budget.
Facade Inspection
FACADE INSPECTION & MAINTENANCE SERVICES

One-stop Service Combining Drones, AI, And Rope Access

Our team consists of personnel who have completed the certificate in facade inspection course from BCA, as well as registered facade inspectors. Our rope access specialists are IRATA-certified. We partner with H3 Dynamics, Singapore’s leading drone and AI expert. Each year, we work on more than 100,000 sqm of facade.

How we can help you:

  • Periodic Facade Inspection (PFI) Regime
  • Facade cleaning
  • Ad-hoc maintenance
  • Drone capabilities
Township Management
TOWNSHIP MANAGEMENT

Enhancing Living Environment And Fostering Community Bonding

With more than 20 years of experience in township management, C&W Services has been entrusted to deploy seamless township operation, delivering a full spectrum of estate management works including large-scale estate improvement and preventive maintenance of common facilities, as well as the provision of customer-focused services, such as public relations and resident dispute management. Our suite of solutions is aligned closely with town council’s objectives of enhancing residents’ living environment and cohesive community bonding.

How we can help you:

  • Maintenance and upgrading programmes
  • Project consultancy
  • Events and public relations
Contact Centre Services
CONTACT CENTRE SERVICES

Fully Equipped Multi-Platform In-house Contact Centre

We have a multinational team in more than 10 languages. Collectively, we handle over 600,000 cases per annum, operating round the clock. With more than 20 years of experience, over 80 resources delivering exceptional service quality, serving 20 countries worldwide.

How we can help you:

  • Voice Support - general enquiries, customer hotline, feedback handling, virtual receptionist
  • Non-voice Support - email management, social media monitoring & management
  • Business Continuity - After hours call handling service
  • Business Growth - Tele-awareness campaigns, database cleaning, appointment setting, event booking
 

Our Leadership

Natalie-Craig
Natalie Craig

Managing Director, C&W Services
Singapore, Singapore


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Cheng-Su-Chen
Su Chen Cheng

Group Managing Director
Singapore, Singapore


+65 68766267

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Lee-Seng-Kee
Seng Kee Lee

Group Managing Director
Singapore, Singapore


+65 68766088

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 Ho-Chee-Kit-sg-large
Chee Kit Ho

Senior Director
C&W Services, Singapore


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Ng-Yuan-Soo
Yuan Soo Ng

Senior Director
Singapore, Singapore


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Related Insights

Singapore
Insights • Insights

Commentary On Q2 2022 URA Real Estate Statistics

New sales volumes picked up in Q2 2022 with 2,397 units transacted, 31.3% q-o-q higher than that in the preceding quarter given robust sales performances at major new launches.
Xian Yang Wong • 29/07/2022
istockphoto-2022-cardimage-Policy--Watch-SG
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Cushman & Wakefield's Comments On Ura May 2022 Developer Sales

On the back of more launches in May, developers sold 1,356 new private homes (excluding ECs) last month – the highest monthly volumes since November 2021 when 1,547 new units were sold.
Xian Yang Wong • 15/06/2022
istockphoto-2022-cardimage-Policy--Watch-SG
Insights • Investment

Policy Watch Singapore: Budget 2022

Over the last two years, the Singapore Government dedicated a total of close to S$100 billion to combat the impact of Covid-19. 
Xian Yang Wong • 21/02/2022

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