CONTACT US
Share: Share on Facebook Share on Twitter Share on LinkedIn I recommend visiting cushmanwakefield.com to read:%0A%0A {0} %0A%0A {1}
TATT_Operationalizing-Culture_2352x720 TATT_Operationalizing-Culture_hero-mobile2

Operationalizing Culture: Redefining Workplace Experience

4/29/2024

In this episode of The Team Around the Table, Bryan Jacobs, President, Growth & Strategy, Global Occupier Services, talks with Chief Experience Officer Suzanne Mehta. Together, they explore the parallels between consumer brand loyalty and employee affection towards their employers. It’s a conversation about operationalizing workplace experience in the age of hybrid work, where employees—and their well-being—are at the center of it all.

Five Lessons Learned from Operationalizing Culture: Redefining Workplace Experience


  1. The definition of workplace experience has changed. Workplace experience has shifted from amenity-focused workplaces to productivity-focused environments that prioritize the well-being and overall experience of employees—especially in the context of hybrid work.

  2. Operationalizing workplace experience means more than having friendly staff with great customer service skills It also means hiring individuals with operational savvy who can help implement efficient processes that contribute to a well-functioning office.

  3. Workplace experience centers on employee well-being and contributes to your company culture. A strategic workplace experience emphasizes the care of employees by providing the resources and support to help them feel productive and engaged, which contributes to company culture and overall well-being.

  4. Collaboration, flexibility, and a willingness to experiment are the three key traits of organizations with successful workplace experience initiatives. Successful organizations understand the importance of observing and listening to their employees. They’re not afraid to make mistakes, and they’re willing to try multiple approaches to find out what solutions make the most sense.

  5. Your workplace environment can be an enabler to talent engagement and retention. Real estate—following the occupancy of a building and determining what spaces are meaningful for people—plays a critical role to keep employees feeling engaged and productive in the office.
TATT_Operationalizing-Culture_hero-mobile2 TATT_Operationalizing-Culture_hero-large

Listen and subscribe to the Team Around the Table podcast on your favorite podcast platform.

WATCH ON YOUTUBE  External Link LISTEN ON SPOTIFY  External Link LISTEN ON APPLE PODCASTS  External Link

 

About Global Occupier Services
We deliver comprehensive real estate solutions to the world’s largest occupiers. These solutions include workplace strategy, portfolio management, transaction management, project management, and integrated facilities management.
Find out More

Meet the Participants

Bryan Jacobs (image)
Bryan Jacobs

President - Global IFM
Costa Mesa, United States


Download VCard

Suzanne Mehta (image)
Suzanne Mehta

Platform Operations & Strategy Leader
Chicago, United States


Download VCard

More from the series

Decisions in CRE Podcast
Podcast • Technology

​​Data, People and Technology: Unlocking Better Decisions in CRE​

A conversation about the pivotal role that data and technology play in shaping corporate real estate operations and organizational strategy​.
4/15/2024
SPO Podcast
Podcast

Space Management & Occupancy: From Reactive to Predictive Planning

Explore strategies for navigating the complexities of the modern workspace​.
4/4/2024
Portfolio Optimization
Podcast

​​Portfolio Optimization: Aligning CRE with Business Strategy​

Uncover the importance of aligning corporate real estate to overall business strategy—and why it’s at the top of the C-suite agenda.
3/18/2024

CAN'T FIND WHAT YOU'RE LOOKING FOR?

Get in touch with one of our professionals.

추가 옵션
동의 후 종료


이러한 쿠키를 통해 당사는 마케팅 파트너와 협력하여 여러분이 웹사이트에 접속하기 전에 클릭하신 광고 또는 링크를 파악하거나 당사의 광고가 여러분에게 보다 관련이 있도록 지원할 수 있습니다.
모두 동의
모두 거부
설정 저장