Presence by Cushman & Wakefield Creates Adaptable, Engaging Workplaces Through Tenant Experience Programming

Provides landlords with tools to attract and retain tenants  

Chicago, June 14, 2023 – Cushman & Wakefield (NYSE: CWK) today announced an expansion of offerings under Cushman & Wakefield’s Asset Services Tenant Experience Platform, “Presence by Cushman & Wakefield.” Presence gives landlords and investors sophisticated tools and programming that bolsters the building experience and engagement with building employees and creates workplaces that attract and retain tenants.  

“Engaging experiences and a strong sense of place have the power to make the workplace a destination worthy of returning to. As tenants seek opportunities for collaboration, convenience, and social connection in the workplace, our tenant experience program curates custom experiences that provide value, meaning, interest and excitement,” said Brett Williams, Tenant Experience Lead for Asset Services. 

Presence by Cushman & Wakefield has formed a strategic alliance with Cove, a technology platform that integrates the tenant experience with building operating systems, providing investor clients with one technology solution. This creates seamless communication and connection between the building, amenities, and experiences within the building. 

“We’re really excited to work alongside Cushman & Wakefield as the technology backbone to their innovative answer for what’s next for office experience,” said Adam Segal, Cofounder and CEO of Cove. “The way people work is rapidly evolving — Presence highlights the significant value creation for owners and tenants when you combine great operators with great technology to create a tech-enabled experience.” 

“We have had the opportunity to work with Cove and see firsthand the operating efficiencies and tenant connections their technology creates,” said Williams. Owners, tenants, and their employees can stay engaged and connected to the building with the ease of an app. 

Presence by Cushman & Wakefield is also piloting use of the firm’s industry leading Experience Per Square Foot™ (XSF) workplace experience diagnostic. XSF collects insights from building employees to determine an overall strategy for building operations, purpose of the office, building appeal, space and amenities, and programming. Through data driven insight, the team can make recommendations and prioritize capital and operational investments to drive tenant satisfaction and wellbeing at the building level. A full Presence by Cushman & Wakefield XSF offering is set to roll out on a broader scale across the U.S. later this year.  

“Where people work is often a matter of choice, influenced by factors like convenience, flexibility, wellness, culture, and connection. With Presence by Cushman & Wakefield, we create meaningful opportunities for people to make the most of their workplace experience using employee insights and cutting-edge technologies,” said Williams.