Services

Lifts & Escalators

OUR CAPABILITIES | WHY C&W SERVICES | OUR TEAM | CONTACT US

ELEVATING ACCESS & EXPERIENCES

FOR EVERYONE

Elevating both access and experiences through our specialized lift and escalator services, we are dedicated to enhancing vertical transportation within buildings. We focus on crafting advanced solutions that seamlessly integrate with your architectural vision while ensuring the highest standards of safety and user comfort.

Our engineers excel in designing, installing, and maintaining lifts and escalators that offer superior performance and aesthetics, creating accessible and efficient pathways for everyone. Through meticulous planning, cutting-edge technology, and proactive maintenance, we ensure that your vertical transit solutions are not just transport but a harmonious part of the built environment, contributing to the building's overall functionality and design.

Contacts

Dennis Khoo

Assistant Director
Singapore, Singapore

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Meng Loong Chia

Assistant Manager
Singapore

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Our Capabilities

ASSET REPLACEMENT & INSTALLATION: ELEVATE YOUR SPACE

Your Change Consultant

We specialize in elevating your spaces with expert lift asset replacement and installation services. We navigate the complexities of developing tender and functional specifications, evaluating submissions, and guiding the contract award process with precision. By taking on the role as your project manager, we not only oversee lift and escalator upgrading projects but also ensure their success through rigorous testing and commissioning, delivering transformative vertical mobility solutions tailored to your needs.

UPGRADING: MODERNIZE EFFORTLESSLY & BE FUTURE-READY

Your Retrofitting Partner

Embrace modernization with our retrofitting services, designed to seamlessly integrate the latest in safety and energy efficiency into your existing lift and escalator systems. Our comprehensive approach not only upgrades your lifts but also rejuvenates their aesthetic appeal and extends their operational life. With us, your vertical transportation will meet the highest standards of functionality and design.

PERFORMANCE MANAGEMENT: PEAK PERFORMANCE, EVERY TIME

Your Performance Specialist

We commit to maintaining the peak performance of your vertical transportation systems. Through periodic operational reviews and utilizing advanced diagnostic techniques, we identify performance discrepancies, unravel their root causes, and execute strategic corrective actions. Our goal is to ensure the smooth, efficient, and reliable operation of your lifts and escalators, underscored by clearly defined performance indicators.

MAINTENANCE & REPAIR: RELIABILITY REDEFINED

Your Servicing Expert

Our maintenance & repair services redefine what it means to be reliable. Tailored maintenance programs are meticulously designed to meet your specific needs, while our global network ensures the swift availability of essential spare parts, minimizing any downtime. Trust in our expertise to keep your lifts and escalators in optimal condition, ensuring their performance and your peace of mind.

CERTIFICATION: TRUST & TRANSPARENCY

Your Parts Assessor

We ensure repairs and replacements for your lifts and escalators are verified and cost-effective, maintaining transparency and trust in every transaction. Our rigorous verification process brings transparency and trust, ensuring that you receive unparalleled value with assurance.

TESTING: SAFETY FIRST, NO COMPROMISES

Your Safety Inspector

Our testing services embody our unwavering commitment to uphold the highest safety standards. Certified examiners conduct thorough safety compliance tests, including detailed no-load and full-load tests, to ensure your lifts and escalators operate safely under all conditions.

AUDIT: RAISING PERFORMANCE & SAFETY STANDARDS

Your Audit Appraiser

Our audit services provide a thorough examination of your vertical transportation systems, identifying areas for enhancement in both performance and safety. With an objective and detailed audit report in hand, you will have the insights needed to make informed decisions, ensuring your lifts and escalators meet and exceed industry standards.

RESCUE: READY WHEN YOU NEED US

Your Rescue Expert

Our rescue team stands ready to provide assistance across Singapore. With trained technicians stationed island-wide, we offer swift lift rescue services to ensure safety and minimize inconvenience. Rely on our expertise for rapid response and peace of mind in any situation.

WHY C&W SERVICES?

1 SAFETY ALIGNED

We are aligned with Singapore's safety standards, prioritizing secure and dependable vertical transportation solutions for everyone.

2 OPTIMIZED PERFORMANCE

With our extensive onsite expertise, we ensure your lifts and escalators operate smoothly, enhancing user satisfaction and system efficiency.

3 RELIABLE OPERATIONS

Our proactive maintenance approach ensures the consistent performance of your lift and escalator systems, reducing vulnerabilities and unexpected costs.

4 ENHANCED AVAILABILITY

We strive for high uninterrupted service availability through low breakdown rate, reduced callback rate and minimal downtime.

5 QUICK RESPONSIVENESS

Our in-house 24/7 contact center offers rapid assistance, ensuring fast response times for repairs and emergencies.

6 COMPREHENSIVE ASSURANCE

We take full responsibility for the lifecycle management of your vertical transport systems, simplifying asset, performance, and cost management for you.

OUR TEAM

Our team is a collective of certified professionals, each bringing unparalleled expertise and dedication to the vertical transportation industry. With qualifications recognized by the Building and Construction Authority (BCA) and relevant engineering disciplines, we are equipped to ensure the safety, efficiency, and compliance of your lift and escalator systems.

We pride ourselves on our rigorous adherence to local regulations, our ongoing commitment to safety, and our continuous pursuit of the latest technological advancements. Our experience spans a broad spectrum of projects, from installation and maintenance to sophisticated upgrades, ensuring we are well-versed in meeting the diverse needs of our clients with precision and reliability.

We are BCA registered ME09 for lift & escalator installation at level 6 (highest) and RW02 RW03 for maintenance, and we are on the list of approved RM&D Solutions and RM&D solutions undergoing trials. In addition, C&W Services is a Progressive Wage Model (PWM) firm.

Building & Construction Authority logo Progressive Wage Model logo

OUR LIFTS & ESCALATORS

Our Lift & Escalator manufacturers hail from reputable leading companies listed in their respective countries. The lifts produced boast superior quality, integrating the latest technology such as IoT sensors, clean moving solutions, and on-the-move lift call capabilities, among others. These advancements are geared towards meeting the current and future global demands of vertical transportation through innovation.

Moreover, our state-of-the-art escalators utilize the "truss over truss" concept, significantly reducing the time required for escalator completion while incorporating essential safety features. This patented technology eliminates the need for costly truss replacements, making it an ideal solution for clients seeking modernization. Not only does this approach save costs, but it also alleviates concerns associated with old trusses. Additionally, our escalators feature anti-slip design elements on handrails, ensuring passenger safety by minimizing the risk of slips and falls.

OUR CLIENTS

INSIGHTS

Insights • Sustainability / ESG

Inclusive Cities Barometer

Singapore stands out as a top performer in the Inclusive Cities Barometer, renowned for its exceptional urban planning, safety, and cultural diversity.

Dominic Brown • 10/06/2024

Insights • Economy

Navigating Southeast Asia's Economic Growth: Trends Challenges and Opportunities

The Southeast Asia economy is expected to grow by 4.6% in 2024, faster than 2023’s growth of 4.0%. What is shaping the economic and real estate landscape of Southeast Asia, and what are the trends that are shaping the region's future?

Xian Yang Wong • 13/05/2024

Research

APAC Data Centre Update

The operational capacity of Asia Pacific’s* data centre markets has surpassed the 10GW mark, with ~800MW of new supply added in H2 2023 bringing the total regional live capacity up to 10.6GW. We continue to witness a robust development pipeline with 3.9GW under construction throughout the region and 9.4GW in planning stages, which is an increase of ~900MW since our last update.

Vivek Dahiya • 15/02/2024

RECENT NEWS

Singapore Excels as an Inclusive City: Cushman & Wakefield’s Inclusive Cities Barometer for Asia Pacific

Nandhini Rad • 19/06/2024

Singapore ranks 6th in Established Markets for Data Centers

Nandhini Rad • 06/06/2024

Large 5-Hectare Industrial Site with warehouse and production space at 19 Gul Lane for sale via Expression of Interest

Nandhini Rad • 04/06/2024

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