Overall, smart last-mile logistics in the Chinese market has led to an improvement in the efficiency and execution of last-mile delivery in the country. In fact, the general strength, the overall development level and, in particular, the application of digital technology in China has also led to a benchmarking effect on a global scale.
Globally and in China, growth in last-mile delivery logistics has been robust over recent years with the growth in ecommerce being a significant driver of last-mile delivery logistics growth.
In 2022, China’s ecommerce transaction volume reached RMB 43.83 trillion, growth of 3.5% on a year-on-year (y-o-y) basis after 19.6% growth the previous year.
As ecommerce has grown in China, so has the parcel delivery business in the country. In 2022, when considering the business scale within China’s parcel delivery industry, it can be seen that a record high was reached. The parcel delivery business volume was 110.58 billion packages, up by 2.1% y-o-y off the back of an annual growth rate for the previous year of 29.9%.
Given the growth in ecommerce and subsequently the parcel delivery business in China, so last-mile delivery logistics in China needs to continually find ways to further improve to continually keep up with the times and to continually provide an even better customer service experience. There are many ways to improve, but four key areas to look at are last-mile:
Ahead, the last-mile delivery logistics market in China needs to continue to consider its market characteristics, the local consumer mindset and other factors to continue to effectively apply technology to business scenarios to keep costs down while at the same time helping local markets provide the best last-mile logistics and delivery solutions to the customer.