One of the few positive byproducts of COVID-19 has been the acceleration of technology to enable us to be more productive from virtually anywhere, affording us some new options. For instance, now that we know what we can do from home, the future of the office looks different. Most companies are considering a hybrid model post-COVID-19, with employees splitting their week between remote and office. Similar to the office, the grocery store of the future looks different as well.
Although people know they can shop online from the comfort and safety of their own homes, they want options. One day, they may want to have their groceries delivered, but the next, they may want to go in person. Or they might want to visit in person to select their own produce, but then pick up the products they bought online on their way out. Thanks to digital disruption, the grocery store of the future is heading towards a hybrid model, providing limitless options to its customers.
This article addresses:
- Micro-fulfillment centers (MFCs)
- Automated online supermarkets
- Third-party final mile fulfillment
- Intelligent inventory management
It also includes a mock layout of what the grocery store of the future might look like.
Read the full article.